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Customer Service Questionnaire

Case Name: *

Panel Member: *

Your E-mail:

On a scale of 1 to 5, please select the number that best reflects your experience in the above referenced matter.

	Very Poor 1	Poor 2	Good 3	Very Good 4	Excellent 5	N/A
How easy was it to schedule this matter?
How would you rate the service you received from our staff?
How would you rate the conference facility?
How effective was the panel member?
Overall, did you receive what you expected from this experience?

How can we improve our service?

Other Comments:

Are you interested in free MCLE presentations taught by our neutrals? If so, who coordinates the MCLEs at your firm?

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